agente telefónico bilingüe gdl (weekends off).

Have effective communication and negotiation skills, being able to overcome objections and find solutions.Achieve collection goals by providing customer service and then secure collecting as much as possible, as soon as possible as human as possible.Effective win - win negotiation on overdue account paymentsGeneral billing support to clarify doubts, orders and complaints regarding overdue payments or feesListen, respond, and resolve consistently on every call throughout your shift.Be comfortable using a personal computer to take notes and research billing questions while engaging with customers on the phone.

1+ year of Previous experience in customer care, billing, collections, or similar roles is highly de

Available to be selected now and schedule your START DATE on March 2025!Advanced Conversational English to converse seamlessly with U.S. customers.Personal Computer experience with Microsoft Windows and Office.Ability to train/work 40 hours per week during operation hours from 7:00 am to 9:15 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays) - WEEKENDS OFFAbility to work in the office 100% of the time

High school

Preparatoria

Monthly Base Salary: MXN$18,225 (before Taxes)Monthly Grocery vouchers MXN $1,583 every 14 daysMonthly Restaurant vouchers MXN $1,267 every 14 daysOnce you’re a part of the team, you’ll gain some amazing perks and benefits including:Life InsuranceVacation days, plus three personal days, onsite medical and more.50% discount on five lines of company´s Wireless service.Paid starting from your first day of training, including some benefits like meal and grocery vouchers. Training Payment & ExpectationsFull payment and benefits start since your day-1-training. You will be required to attend 100% of your Training at the Office (between 1-3 months). During your 90 days trial period you will not be authorized to request vacation or personal days off.Is it a remote job? This is not a remote.